Moving Host

Written by Ecommerce Host. Posted in Ecommerce Host

 

The process of changing host providers is simple and can be accomplished with minimal hassle and downtime provided certain steps are followed in order. Clients changing hosting service are usually already frustrated and unsatisfied at some level with web hosting. It is our hope that this guide will serve as a road map to a hassle free and successful web hosting experience moving forward.

  • Ensure that you have a full working copy of your website files, databases, etc... stored on your computer. Download or record any pertinent email address settings, passwords, log file data, statistic reports, etc. from your current host.
  • Order your new Ecommerce host web hosting service. Save and print your "Activation Letters ", and/or send this email to your web designer. (they'll know what to do with this information.)
  • Using the details provided in the Activation Letters; upload (using FTP) your website files to your new service with  Ecommerce  Hosting, install and configure any databases, scripts, etc. Setup your email accounts.
  • Modify/Transfer your domain name to use  Ecommerce  Hosting's Name Servers:

 

ns1.ecommerce-host.eu

ns2.ecommerce-host.eu

ns3.ecommerce-host.eu (if required)

ns4.ecommerce-host.eu (if required)

 

In approximately 12-24 hours check your domain name to ensure it is now pointing to Ecommerce Host. This step permits us to host your site.

 

(5)Double-check the email settings in your email software to make sure your settings work with the new service. (your mail server entries should read something similar to "mail.yourdomain.com")

(6)Cancel service with your previous host provider. Make sure they remove your domain name from their DNS servers.

(7)Enjoy reliable, hassle free, supported hosting service with Ecommerce Host. If you ever have any questions please feel free to submit a support ticket.

* The process of modifying a domain name (commonly referred to as transferring) is the area most customers incur problems. Close attention to this step will insure a smooth transition.